Welcome to Wedzaar (“Wedzaar”, “we”, “our”, “us”). We value your trust and are committed to protecting your privacy, data, and uploaded content. This Privacy Policy explains how we collect, use, store, process, share, and safeguard your information when you visit or use our website, mobile services, applications, or any services operated under the Wedzaar brand.
By accessing or using Wedzaar, you agree to the terms of this Privacy Policy.
1. About Wedzaar
Wedzaar is an online wedding marketplace platform designed to connect customers with wedding professionals and vendors such as:
- Bridal makeup artists
- Mehndi artists
- Photographers & videographers
- Wedding planners
- Decorators
- Venues
- Caterers
- Entertainment providers
- Invitation designers
- Other wedding-related services
Our platform helps users discover vendors, view portfolios, make enquiries, compare services, and confirm bookings.
2. Information We Collect
We may collect information directly from you, automatically through system usage, or from integrated third-party services.
A. Personal Information
When you register, enquire, or use services:
- Full name
- Mobile number
- Email address
- City / State / Country
- Address (if voluntarily shared)
- Booking/event details
- Wedding date or function date
- Messages and enquiries
- Account login details
B. Vendor / Business Information
When service providers join our platform:
- Business / brand name
- Contact person name
- Mobile number / email
- Business address
- Service categories
- Pricing or package information
- Experience details
- Social media handles
- Uploaded portfolio photos/videos
- Availability and calendar details
C. Technical & Usage Data
Automatically collected information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Search activity
- Click behaviour
- Session duration
- Referral sources
- Approximate location
- Cookies / tokens / login sessions
3. Photos, Videos & Uploaded Content
Wedzaar may allow artists, vendors, or customers to upload images, videos, logos, banners, and other media content.
Responsibility of Uploaded Content
The person uploading content confirms that:
- They own the content or
- They have proper permission/license to use it
- The content does not violate copyright, privacy, trademark, or other rights
- The content is lawful and not misleading
Important Legal Responsibility
Any legal dispute, copyright complaint, ownership issue, privacy complaint, or misuse related to uploaded content shall primarily be the responsibility of the uploader.
Wedzaar Rights
We may review, restrict, hide, or remove content that:
- Violates laws
- Contains offensive material
- Uses stolen/copyrighted images
- Misrepresents services
- Harms platform reputation
- Contains spam or fraud
4. Image Security & Encryption
We understand portfolio images and customer photos are valuable.
To help protect stored media and files:
- Images/files may be encrypted during upload, storage, and transfer
- Access controls are used internally
- Secure database/cloud storage may be used
- Backups may be maintained for recovery
- Unauthorized direct public access may be restricted
- System monitoring may be used for suspicious activity
While we implement strong security practices, no digital platform can guarantee absolute 100% security.
5. How We Use Information
We use information to operate and improve Wedzaar, including:
- Create and manage accounts
- Connect customers with vendors
- Process enquiries and bookings
- Share relevant leads with vendors
- Display profiles and portfolios
- Improve search results and recommendations
- Send alerts, OTPs, reminders, confirmations
- Resolve disputes and support requests
- Prevent fraud, abuse, fake accounts, spam
- Improve website speed, security, and user experience
- Legal and regulatory compliance
6. Lead Sharing & Booking Information
When a customer submits an enquiry or booking request, relevant information may be shared with the selected vendor/service provider, such as:
- Name
- Contact number
- Event location
- Event date
- Requirement details
This sharing is necessary for vendors to respond and provide services.
7. Payments & Commercial Transactions
If Wedzaar offers paid listings, subscriptions, featured promotions, booking fees, or other paid services:
- Payments may be processed through third-party payment gateways
- Wedzaar does not store full card details unless explicitly handled through secure compliant systems
- Refund terms may depend on separate policies or service terms
8. Cookies & Similar Technologies
We may use cookies, browser storage, tokens, or similar technologies for:
- Secure login sessions
- Remembering preferences
- Faster loading
- Analytics
- Fraud prevention
- Personalised experience
You may disable cookies through browser settings, though some features may not function properly.
9. Data Sharing
We may share information only when necessary:
With Vendors / Artists
To fulfill enquiries and bookings.
With Service Providers
Hosting, cloud storage, SMS, email, analytics, customer support, or technical vendors.
Legal Requirements
If required by law, court order, government authority, fraud investigation, or safety reasons.
Business Protection
To protect Wedzaar rights, users, systems, or platform integrity.
We do not sell personal customer data to third parties.
10. Data Retention
We retain information for as long as reasonably necessary for:
- Active accounts
- Bookings and support history
- Security logs
- Fraud prevention
- Legal obligations
- Business operations
Inactive or unnecessary data may be deleted, anonymized, or archived periodically.
11. User Rights
Depending on applicable laws, you may request:
- Access to your data
- Correct inaccurate details
- Delete account (subject to legal/business needs)
- Remove uploaded photos/content
- Stop promotional communications
- Report misuse of your data
For requests, contact us by email. For step-by-step deletion instructions (including Meta/Facebook Login), see our user data deletion page.
12. Account Security
Users are responsible for:
- Maintaining password confidentiality
- Not sharing OTPs
- Protecting login devices
- Reporting unauthorized access immediately
Wedzaar is not responsible for losses caused by user negligence or shared credentials.
13. Third-Party Platforms
Wedzaar may integrate or link with platforms such as:
- Payment gateways
- Maps or analytics providers
Use of third-party platforms is governed by their own privacy policies and terms.
14. Children's Privacy
Wedzaar is not intended for children under 18 without parental or guardian supervision.
15. International Access
If users access Wedzaar from outside India, they understand that information may be processed and stored in jurisdictions where our systems or providers operate.
16. Policy Updates
We may revise this Privacy Policy at any time to reflect legal, operational, or technical changes. Updated versions will be posted on this page with the revised date.
Continued use of Wedzaar after updates means acceptance of the revised policy.
17. Contact Us
For privacy concerns, complaints, copyright notices, or account requests:
18. Short Legal Note
By using Wedzaar, users acknowledge that they are responsible for the accuracy of information submitted, legality of uploaded content, and lawful use of services available on the platform.
